If you city is not listed here just call the main line number provided on the home page.Long distance charges only apply if you don’t have unlimited long distance phone service. Velocity's president: Velocity Credit [email protected] If you notice suspicious activity on your card, have received a text or call from the Fraud Service Center, or suspect your card has been blocked, please call 512.469.7000.
Call Sales: New orders, quotes, order follow-ups and billing issues weekdays M-F 9am to pm Central Time.
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(512) 469-7000 in Austin (800) 933-2029 Toll free M-F - Saturday - Contact Center: [email protected] Call 512.469.7114 (during business hours) Call 800.543.5073 (after hours) Call 800.453.4270 512.472.3387 888.978.7827 (Toll free, outside the Austin area) Velocity Credit Union P.
To learn more about how FIS (our card provider) handles fraud alerts, click here.