Visit for access to product manuals, how-to demos, tips and tricks, You Tube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.The Problem: Your smartphones and tablets easily sync with a user's Outlook Contacts folder, but there is no built-in way to sync the GAL (Global Address List) to employees' phones, or to sync a Public Folder containing contacts.
Fortunately, you can sync your Black Berry over the air (OTA), without a computer or any cables, so that any changes you make to your contacts when you're on the go will automatically appear in your Gmail account, and vice versa.
With the release of Black Berry Link v1.0.1 for Windows, a new feature has been added that allows you to import your local contacts and calendar appointments stored in Microsoft Outlook 2007, 2010, and 2013 to your Black Berry 10 smartphone.
To help you get started, listed below are details on how to install (or upgrade) to the latest version of Black Berry Link for Windows followed by a quick overview of the new Import From Microsoft Outlook option.
If you use Gmail, the built-in contact manager is extremely useful because it's used by other Google apps like Google Docs and is accessible from any computer through your Gmail account.
It's commonly used as a replacement for the contact managers in email and contact applications like Microsoft Outlook.
Note: For those that use a Mac, check out the following post for more information Black Berry Link 1.0.1 for Mac now available If you are upgrading to a Black Berry 10 smartphone, after installing Black Berry Link you’ll be able to import your Outlook contacts and calendar appointments during the device migration process.
If you are connecting a Black Berry 10 smartphone to Black Berry Link for the first time, you will also be able to import your contacts and appointments during the new device setup wizard. Note: An upcoming release of Black Berry Link will support full two-way synchronization.
If you have not installed Black Berry Link yet, visit and follow the instructions to download and install Black Berry Link for Windows.
If you have already installed Black Berry Link, you will be automatically prompted to install Black Berry Link for Windows v1.0.1.
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.
someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.